Privacy Policy

Welcome to SHA Concierge. By booking our services, you agree to the following terms and conditions. These policies ensure a seamless, safe, and mutually respectful experience for all parties.

Effective Date: [10/10-2025]

At SHA‑Concierge, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect the personal information you share when booking with us or interacting with our site, services, or team.

1. Information We Collect

When you visit or book services through SHA‑Concierge, we may collect:

Personal Information: Name, phone number, email, pick-up/drop-off addresses, and payment information.

Booking Details: Service type, event specifics, flight info, preferences, and special requests.

Device Data: IP address, browser type, and general location to help us improve your experience.

2. How We Use Your Information

We use the information to:

Confirm and customize your bookings.

Provide tailored client service and VIP concierge experiences.

Improve the performance of our website and communication tools.

Send occasional updates or promotional offers (you can opt out anytime).

3. Sharing Your Information

We do not sell or rent your personal information. Information is only shared with:

Trusted third-party partners necessary to fulfill your service (chauffeurs, payment processors).

Legal authorities if required by law.

4. Security Measures

Your data is protected through industry-standard encryption and secure systems. We value discretion and confidentiality in all client interactions.

5. Your Rights

You may request to:

View, update, or delete your personal information.

Opt-out of marketing emails or SMS at any time.

For questions or requests, contact: [email protected]

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